Terms and Conditions – General

Terms and Conditions

  • All adults must attend both the photography session and purchasing appointment to claim full value of voucher.
  • A $50 deposit is required to secure your booking into our diary for weekday appointments and $75 is required for evening and weekend appointments. This deposit will be refunded or credited toward your order on the day of your design appointment.  The deposit is not refunded if you give less than 3 days notice for your appointment. This covers the loss of the appointment session and/or design appointment and your photographer’s time. Booking deposits are non-transferable.
  • Session must be booked prior to expiry date.
  • All ordered images are permanently backed up and stored. Other images will be removed 1 month after the collection of your artwork.
  • Design appointment is to be completed within 2 weeks from your photography session to redeem your gift voucher.
  • Only one Family Love Photography gift voucher per family, per year may be used.
  • Any Photography Gift Card or offer may not be used in conjunction with any other offer or used for or towards the Baby Love Infant Massage Program. Gift Cards are not redeemable for cash or any other goods and may only be used as described. Offer not transferable.
  • Special offers cannot be used to purchase portraits from a previous portrait session.
  • Family Love photography sessions can be quite active and involve physical activity. Any injuries need to be told to the photographer prior to the session. This is undertaken at your own risk.
  • Digital files included in studio specials, will contain all purchased images at high resolution, fully retouched and cropped as per your order. Any other requirements will be charged at $50 per image. In the digital package “best images” means images that you order.
  • All family promotions are not for commercial use.
  • Management reserves the right to refuse service at anytime.
  • You must go through your designer session planner with your photographer prior to your photography session or your session will be cancelled. Please let the team know when the best time of day suits you to do this.
  • Family Love Photography respects your privacy and personal information is not shared with any third party or other organisations